Concepts Protection Plan
One annual visit that catches small problems while they are still small — plus priority booking and 10% off repair labour all year. $19.99 a month, or $199 a year prepaid. Cancel anytime.
One Annual Visit. Year-Round Protection.
Most plumbing bills start as small problems nobody saw. The plan puts us in your home once a year to find them early — and when something does break, members are looked after first.
- Annual whole-home plumbing inspection — fixtures, supply lines, shut-offs, drains, and visible piping checked top to bottom, once every membership year.
- Water heater health check at the same visit — tank or tankless, we check it over and flag anything wearing out before it fails.
- Priority booking — when something breaks, members go to the front of the booking line.
- 10% off repair labour — on every repair job while your membership is active. Parts and materials at our regular pricing.
Three Steps, Then It Runs Itself
Join in Minutes
Book a free estimate below or call us — we set up your plan at the visit or over the phone. No long contract, no setup fee.
We Book Your Annual Visit
Your whole-home inspection and water heater check happen once a year, at a time that suits you. We remind you when it is due.
You Are Covered All Year
Priority booking when something breaks, and 10% off repair labour on every job while you are a member.
$19.99 a Month. That’s the Whole Pitch.
Or prepay $199 for the year and save. Billed monthly, cancel anytime — no cancellation fee, no fine print. One plan covers one home address.
The Plain Details
Inspection. One whole-home plumbing inspection per membership year, booked at a time that suits you. The water heater health check is part of the same visit.
Member discount. 10% off labour on repair work while your membership is active. The discount applies to labour only — parts and materials are billed at regular pricing, and your price is always confirmed in your free estimate before work starts.
Priority booking. Members are scheduled ahead of non-member service calls. True emergencies are always answered 24/7, member or not.
Billing and cancelling. $19.99 per month plus HST, or $199 per year plus HST prepaid. Cancel anytime with a call or a text — no cancellation fee, and no refund games: a prepaid year cancelled early is refunded for the unused full months.
One home. Each plan covers one home address. Own a second property? It needs its own plan — and the same $19.99 covers it.
Book a Free Estimate
Pick a time that works for you and your appointment is confirmed on the spot — no phone tag, no waiting on a callback.